Frequently Asked Questions

Terms & conditions?

Items and activities not availed by the delegate will not be reimbursed.
Registration fees vary according to payment date.
Registration cannot be confirmed without payment.
If payment is made after the deadline of the selected period, the registration fee of the following period will apply and the difference will be invoiced for immediate payment.
Upon successful payment, an automated receipt and confirmation of your registration will be sent via email.
Delegates without proof of payment will not be allowed access to the event.
In the event of acts of God, government restrictions, civil disorder, epidemic or pandemic, or any other comparable calamity or condition beyond the control of the Organizers (collectively a “Force Majeure”) before the first day of the Conference, the Organizer has the right to cancel or reschedule the Conference.

Cancellation Terms

Acceptance of the terms and conditions above constitutes a legal binding contract under UAE law.
The organiser accepts no responsibility for the views or opinions expressed by the speakers, chairmen, moderators, or any other persons at the event.
Participants are required to abide by the local UAE law and local customs.
Please note that delegates with inappropriate attire might not be allowed into the conference venue.
The organiser will do its utmost effort to ensure the accuracy of the information presented online in regards to the program, speakers, and participants. However, it will not be liable in the unexpected event that a speaker does not attend the conference.

Credit Card Payment FAQs

1. Which credit cards are accepted for payment?

2. What should I do when I face any error in registration or abstract submission?

Important note

In the event that credit card payment is not possible, please select the pay later option and contact us to organize an alternative payment method.

4. What are the usual reasons for online payment failure? (If payment process fails, you will get an error message ‘Unable to complete transaction’.)

The most common reasons that you will receive a payment failed message are:
You are using a Debit card rather than a typical Credit card.
Your billing address and/or zip code does not match what is on file with your financial institution.
Some P.O. Box addresses will not be accepted.
Your (CVV) 3 digit security code is incorrect.
Your transaction was declined by your financial institution.
You might be using an old version of browser or your pop-up blocker is activated.
You have a slow internet connection so it times out during the registration process.

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